Help Centre

N99 Game FAQ – Answers to Your Top Questions

Everything you need to know about registering, logging in, making PKR deposits, withdrawals, live casino, cricket betting, bonuses and responsible gaming — all in one place.

Registration Deposits & Withdrawals Betting Bonuses Account Security Responsible Gaming

If you have a question about N99 Game, there is a good chance the answer is right here. This FAQ page covers the topics that Pakistani players ask about most — from creating an account and making your first PKR deposit via JazzCash or Easypaisa, to understanding how live cricket betting works during a PSL match and what to do if you ever run into a login issue. Read through the sections below, and if your specific question is not covered, our support team is available via live chat around the clock.

Use the category tabs below to jump directly to the topic you need, or simply scroll through all questions at your own pace. All answers are written for players based in Pakistan using PKR.

Account & Registration

Registration on N99 Game is straightforward and takes under two minutes. Visit the Register page, enter your Pakistani mobile number, choose a username and set a secure password. You will receive a verification code via SMS — enter it to activate your account. Once verified, your account is fully open and your PKR wallet is ready to use. You must be 18 years or older to register.

No. Each player is permitted one account only. Duplicate accounts are detected during verification and may result in all related balances being forfeited. If you have trouble accessing your existing account, contact support via live chat — they can help you recover it without the need to register again.

Standard registration requires only a valid Pakistani mobile number for SMS verification. At certain withdrawal thresholds or during periodic account reviews, you may be asked to provide a copy of your CNIC (Computerised National Identity Card) and a selfie for identity confirmation. This is a one-time process and is done to protect your account.

Go to the Login page and enter your registered Pakistani mobile number or username along with your password. After successful verification, you are taken directly to your account dashboard. If you are using the N99 Game Android app, you can stay logged in between sessions and optionally enable fingerprint login on supported devices.

On the login screen, look for the "Forgot Password" or similar recovery option. You will need access to the mobile number registered to your account to receive a reset code via SMS. Enter the code and set a new password. If you no longer have access to that mobile number, contact support via live chat with your account details so they can assist you securely.

Mobile number changes require identity verification to prevent unauthorised updates. Log in to your account, go to account settings, and follow the number change process — you will be asked to verify both your existing number and the new one. If you are locked out, contact support directly via live chat.
Deposits & Withdrawals

N99 Game supports J azzCash, Easypaisa, Raast, bank transfers from all major Pakistani banks, debit/credit cards and mobile wallets — all transactions are processed in PKR. There are no currency conversion fees. Visit the Deposit page for full details on limits and processing times for each method.

JazzCash and Easypaisa deposits are typically credited to your N99 Game PKR wallet instantly or within a few minutes. During peak hours or scheduled maintenance windows on the mobile wallet side, crediting may occasionally take up to 15 minutes. If your balance has not updated after 30 minutes, contact support with your transaction reference number.

Minimum deposit amounts vary by payment method. Generally, JazzCash and Easypaisa deposits start from a low PKR threshold accessible to most players. Check the Deposit page for the exact current minimums per method, as these can be updated periodically.

Log in to your account and navigate to the Withdrawal section in your dashboard. Select your preferred method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount and confirm. Withdrawals to mobile wallets are generally processed faster than bank transfers. Make sure your account is fully verified before submitting a withdrawal request to avoid delays.

Withdrawal delays are usually caused by one of three things: a pending identity verification on your account, a high volume of requests during peak periods, or a technical delay on the receiving bank or wallet side. If your withdrawal has been pending for more than the standard processing window shown on the Deposit page, contact support via live chat with your withdrawal reference number.
Sports Betting & Cricket

N99 Game offers betting markets on Cricket (including PSL, T20 internationals, Test matches and domestic tournaments), Football, Kabaddi and Esports. Cricket is the most comprehensive section, with ball-by-ball in-play markets, match winner, top batsman, total runs and many other bet types available during live matches. Visit the Betting page for a full overview of current markets.

Yes. In-play betting is available for most PSL and international cricket matches. Odds update ball by ball, and markets such as next wicket, runs in current over and match winner remain open throughout the game. Odds can shift quickly during live play, so decisions need to be made promptly. A stable internet connection — either Wi-Fi or 4G — is recommended for in-play betting.

Bet settlements are typically processed within a few minutes of the official result being confirmed. For major matches with large volumes of bets, settlement may occasionally take up to 30 minutes. Your PKR winnings are credited directly to your account wallet and are immediately available for further play or withdrawal once settled.

If a cricket match is officially abandoned before a result is determined (for example, due to rain with no Duckworth-Lewis result), most open bets on that match are voided and stakes are returned to your PKR wallet. In-play bets placed after a certain number of overs may be settled based on the official result at the point of abandonment. Specific rules are outlined in the Terms and Conditions on the Terms page.
Live Casino

The Live Casino section features professional dealer tables for Baccarat, Roulette, Teen Patti, Andar Bahar, Dragon Tiger and Live Blackjack. Tables operate around the clock with multiple betting limits, so both casual players and higher-stakes players can find a table that suits their budget. Visit the Live Casino page for the full game list and current table availability.

No download is required to access Live Casino from a mobile browser or desktop. Simply log in and navigate to the Live Casino section — tables load directly in your browser. For the smoothest experience on mobile, a 4G connection or solid Wi-Fi is recommended as live dealer streams require stable bandwidth. The N99 Game Android app also supports Live Casino with optimised video streaming.

Table minimums vary by game and by the specific table variant. There are tables available for lower-budget players as well as tables with higher minimum bets for experienced players. Minimum and maximum bet limits are displayed clearly on each table before you join. All bets are placed in PKR.
Bonuses & Promotions

New players who complete registration and make their first qualifying PKR deposit are eligible for a welcome bonus. The exact amount and percentage match are displayed on the Promotions page, as these offers are updated regularly. Always read the bonus terms — particularly the wagering requirements — before opting in to make sure the offer suits the way you play.

A wagering requirement means you need to bet your bonus funds a specified number of times before any winnings derived from the bonus can be withdrawn as real PKR. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 10,000 in qualifying bets before withdrawal is enabled for those funds. Your progress is tracked in your account dashboard. Specific terms for each promotion are on the Promotions page.

Yes. N99 Game runs reload bonuses, free bet offers tied to PSL and major cricket events, cashback deals and seasonal promotions throughout the year. These are updated regularly on the Promotions page. Log in and check the promotions section after each session to make sure you are not missing a live offer — some bonuses have short claim windows.

It depends on the specific promotion. Some bonuses are valid across all sections of the platform — sports betting, live casino, slots and bingo — while others are restricted to a specific game type. The eligible games and sections are clearly stated in each promotion's terms. Check the Promotions page for the details of any active offer before using your bonus balance.
Account Security

All data transmitted between your device and N99 Game is protected by SSL encryption. Your personal information, Pakistani mobile number, CNIC details and PKR transaction history are stored securely and never shared with third parties outside of what is required for payment processing and identity verification. For full details on data handling, see the Privacy Policy.

If you notice any login sessions, transactions or bets that you did not make, contact support via live chat immediately. Change your password straight away from the account settings page. Do not wait — quick action significantly limits any potential impact. Support can place a temporary hold on your account while the situation is investigated.

No. N99 Game support staff will never ask for your password under any circumstances — not via live chat, email or any other channel. If someone claiming to be from N99 Game asks for your password, it is a scam. Report it to our support team immediately. You should also avoid sharing your login details with anyone, including friends or family members.
Responsible Gaming

N99 Game provides several tools to help you stay in control. From your account dashboard you can set daily, weekly or monthly PKR deposit limits, configure session time reminders that alert you after a set amount of time, and request a temporary cooling-off period if you feel you need a break. These tools are free to use and take effect immediately. More information is available on the Responsible Gaming page.

Log in to your account and go to the Responsible Gaming or Account Settings section. You will find options to set a daily, weekly or monthly deposit cap in PKR. Once set, the limit applies immediately — you will not be able to deposit beyond the cap within the selected period. Increasing a limit requires a cooling-off period before the new higher limit takes effect, as an extra layer of protection.

No. N99 Game is strictly for adults aged 18 and above. Age is verified during the registration process. If it is found that a player is underage, their account will be closed and any balance returned. Please play responsibly — gaming is entertainment and should never be used as a source of income or to chase losses. If gaming is affecting your daily life or budget, take a break using the self-exclusion tools in your account settings.
Live Chat Support
Available 24 hours, 7 days a week
Email Support
Response Time
Live chat: under 5 minutes

Everything Available in Your Account

From PSL cricket betting to live dealer tables and PKR bingo rooms — here is a quick overview of what is waiting after you log in.


Cricket & PSL Betting

Bet on PSL matches, T20 internationals and domestic tournaments with live in-play markets, ball-by-ball odds and fast PKR settlement. Full details on the Betting page.

Live Casino 24/7

Professional live dealer tables — Baccarat, Teen Patti, Andar Bahar and Roulette — running around the clock with PKR betting limits for all player types. Visit Live Casino.

Bonuses & Free Bets

Welcome bonuses for new players, reload offers and cricket free bets for existing members. Updated regularly on the Promotions page.

PKR Deposits & Withdrawals

JazzCash, Easypaisa, Raast and bank transfers all supported in PKR. Instant crediting on most methods with no conversion fees. See the Deposit page for limits.

Bingo Rooms

Live bingo sessions running throughout the day and evening with real PKR prizes and a community chat. Pick a room that suits your budget from the Bingo page.

Android App

Stay logged in between sessions, receive live match push notifications and enjoy optimised mobile gameplay. Download from the Download page — no third-party store needed.

Get Started Today

Ready to Play? Join N99 Game Now

Registration is free and takes under two minutes. Deposit in PKR via JazzCash or Easypaisa and access live cricket betting, casino tables, bingo and more — all from one account.

N99 Game is strictly for adults aged 18 and above. Please play responsibly.